Contact information

OptivaMax is a brand operated by Lumistore Limited.

Operations Office:
RM 01, 26TH FLOOR, WORKING VIEW COMM BUILDING
21 YIU WAH STREET
CAUSEWAY BAY
HONG KONG

Phone : +971 50 642 2310

info@optivamax.com

We’re here to help. If you have any questions, concerns, or feedback, please don’t hesitate to reach out.

Our customer support team typically responds within 24–48 business hours. For faster resolution, please include your order number in all correspondence.

For specific enquiries, please use the subject lines below when emailing us:

• Order issues or tracking: Subject line “Order #[your order number]”

• Returns and refunds: Subject line “Return Request – Order #[your order number]”

• Product questions: Subject line “Product Enquiry”

• General feedback: Subject line “Feedback”